Platform features

One operating system for your entire cleaning business

Tyden brings lead capture, CRM, scheduling, automation, communication, reputation, and AI front-office support together — so nothing falls through the cracks.

Lead capture & CRM

Capture leads from web forms, calls, ads, and Google Business, then manage them through a visual sales pipeline with custom deal stages. Contacts and user accounts are unlimited on every plan.

Scheduling & dispatch

Book recurring and one-time appointments, assign crews, and keep every job on a shared calendar with automated reminders.

Automated follow-up

Build follow-up sequences that nurture new leads and re-engage past customers without manual work.

Invoicing and payment collection

Create and send professional invoices, keep billing tied to the customer record, track invoice status, and support online payment collection when the client's payment processor is connected and configured. Fully custom document or legal drafting for a customer's own business is a separate paid service.

Customer communication

Two-way texting, email, and Google Business messaging in one unified inbox your whole team can see.

Reputation management

Automatically request reviews after completed jobs and respond across the platforms that drive new business.

Social Content Planning

Plan and schedule social media posts using content you provide, available on Growth and above.

Automation builder

Trigger workflows from any event — new lead, booked job, completed clean — and connect every part of your operation.

Payments & invoicing

Send invoices, collect payments, and automate recurring billing for contract and recurring-clean customers.

Reporting & analytics

Track leads, revenue, pipeline value, invoices, payments, and team performance with dashboards built for cleaning operations.

Website & funnels

Launch landing pages and funnels that feed leads straight into your CRM and automations.

AI Employee

A trained AI assistant that handles front-office tasks, answers questions, and books jobs.

Conversation AI

AI-powered chat that responds to customers across your channels in real time.

Voice AI

AI voice agents that answer calls and schedule appointments when your team can't pick up.

[ai_front_office]

AI that runs your front office around the clock

Three connected AI capabilities handle the front-office work that keeps cleaning businesses busy — answering, booking, and following up so your team can focus on the work. AI Front Desk includes a dedicated voice receptionist and chat assistant with 200 combined Voice AI minutes and 1,000 Conversation AI responses per month. AI Front Office includes AI Employee Unlimited, subject to applicable fair-use terms, covering both voice and chat.

AI Employee

A trained AI assistant that handles front-office tasks, answers customer questions, and books jobs around the clock.

AI Front Office: Unlimited, subject to applicable fair-use terms.

Conversation AI

AI-powered chat that responds to customers across your channels in real time, qualifying and booking while you're on a job.

AI Front Desk: 1,000 responses/mo. AI Front Office: Unlimited, fair-use terms apply.

Voice AI

AI voice agents that answer inbound calls, handle common requests, and schedule appointments without missing a lead.

AI Front Desk: 200 combined min/mo. AI Front Office: Unlimited, fair-use terms apply.

How it connects

From first lead to repeat customer

01

Capture the lead

Every inquiry lands in your CRM from every channel, instantly.

02

Nurture automatically

Follow-up sequences keep leads warm until they're ready to book.

03

Book & dispatch

Schedule the job, assign the crew, and send reminders automatically.

04

Follow up & re-engage

Request reviews and trigger re-booking to turn one job into a repeat customer.

Ready to see every feature in action?

Book a demo and we'll walk you through the full platform.

Book a Demo